Game99 believes gaming is best enjoyed when it's mindful and in control. Playing responsibly helps protect both you and your family.
Our commitment to keeping your gaming experience on Game99 safe and enjoyable
On Game99, you can set your own daily, weekly, or monthly spending limit in BDT. Once set, that limit cannot be exceeded.
Decide how long you will play each day. When the time is up, Game99 will automatically alert you and help you end the session.
You can pause your account for anywhere between 24 hours and 30 days to clear your head. No gaming or deposits are possible during the break.
Choose self-exclusion for an extended break. Game99 offers free account suspension ranging from 6 months to permanent closure.
Age verification is mandatory when registering on Game99. A strict KYC process is in place to ensure no one under 18 can access the platform.
If you're struggling with a gaming problem, Game99's trained support team is available 24/7. All consultations are completely confidential and free of charge.
Responsible gaming means enjoying gaming in a way where you maintain full control over your time, money, and emotions. According to Game99's responsible gaming policy, gaming should be a form of entertainment — not a source of income or a way to escape stress.
Thousands of people enjoy slots, casino games, bingo, and Sports Betting on our platform every day. Most play responsibly and see gaming as a small, enjoyable part of their lives. Game99 wants every player to experience that same fun — safely.
Responsible gaming rests on three pillars: awareness, setting limits, and seeking help when needed. At Game99, we are fully prepared to support you on all three fronts.
Online gaming is growing fast, especially among the younger generation in Bangladesh. Platforms like Game99 bring world-class gaming right to people's homes. But with that opportunity comes responsibility.
Research shows that gaming addiction is a real issue that can seriously affect a person's finances, family life, and mental health. Following Game99's responsible gaming guidelines matters — not just for you, but for your family too.
| Responsible Gaming | Irresponsible Gaming |
|---|---|
| Play Within a Set Budget | Spending as Much as Possible |
| Play Within Your Time Limits | Playing for hours on end |
| Accept Your Losses | Chasing Losses |
| Gaming is entertainment | Gaming as a source of income |
| Informing Your Family | Playing in secret |
According to Game99's responsible gaming guidelines, recognizing the signs of addiction early is critical. Often, we don't notice when gaming starts to affect our lives negatively.
Answer the following questions honestly. This self-assessment tool, part of Game99's responsible gaming guidelines, will help you become more aware of your gaming habits.
Are you spending more BDT on gaming than your set budget?
Do you bet more to try to win back money you've lost?
Have your family or friends expressed concern about your gaming?
Have you tried to stop gaming but failed?
Do you feel anxious or irritable when you can't play?
Are you neglecting daily tasks or responsibilities because of gaming?
Do you hide your gaming spending from your family?
Game99's responsible gaming platform includes several powerful tools to help keep you safe. They're completely free to use and can be activated anytime from Account Settings.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately; raising it takes 24 hours to activate.
Set a maximum duration for each gaming session. Once the time is up, Game99 will automatically log you out.
On-screen alerts will appear at regular intervals — reminding you how long you have been playing and how much BDT you have spent.
Take a voluntary break from 24 hours up to 30 days. During this period, login, deposits, and betting will not be available.
Close your account for 6 months, 1 year, or permanently. Opening a new account during the exclusion period is not permitted.
Following these 10 tips in line with Game99's responsible gaming guidelines will help keep your experience fun and in control.
Set a monthly entertainment budget before you start playing and never go beyond it.
Wins and losses are both part of gaming. Chasing losses by placing bigger bets is the biggest mistake you can make.
Take a break from gaming if you are feeling distracted or angry.
Gaming is entertainment, not a guaranteed source of income. Always keep that in mind.
Take at least a 10–15 minute break every hour. Get up, walk around, and drink some water.
Talk openly with your family about gaming. Problems start when you begin keeping secrets.
Never bet with money that your household cannot afford to lose.
Make it a habit to stop gaming after 11 PM. Loss of sleep causes serious problems in the long run.
Keep Game99's built-in deposit limit and session time settings turned on.
Acknowledging a problem is a sign of strength. Game99's support team is always here for you.
Family plays a vital role in responsible gaming. Game99 believes that family support and awareness are the most effective tools for preventing gaming addiction.
As part of Game99's responsible gaming policy, we encourage all players to seek help when needed. Asking for help isn't weakness — it takes courage.
Log in to Game99 and go to "Account Settings".
Look for the "Responsible Gaming" option in your settings.
Choose a 6-month, 1-year, or permanent exclusion — whichever suits you.
Once confirmed, the exclusion takes effect immediately.
On Game99, your safety and enjoyment are both our priority. Set limits, stick to your budget, and game with confidence.
18+ Play responsibly. Gaming addiction is a real problem.