This privacy policy clearly explains how your personal information is collected, stored, and protected at Game99.
Key Pillars of Game99's Privacy Policy at a Glance
All your data is protected with 256-bit SSL encryption. From login to payment, your information stays encrypted at every step.
Game99 never sells your personal information to third parties. Protecting your privacy is our top priority.
All data is stored on secure servers with regular backups. Unauthorized access is completely prevented.
We only collect information that is necessary to provide our services. We do not ask for data we do not need.
Your explicit consent is obtained before any data is collected or used. You may withdraw your consent at any time.
After an account is closed, your data is permanently deleted after a set period. No information is retained beyond legal obligations.
This privacy policy applies to all services on the Game99 platform. By creating an account or using our services, you are deemed to have accepted this privacy policy. We encourage you to read it carefully.
We collect various types of information when you register and use our services. Under this privacy policy, we only collect what is genuinely necessary to serve you.
We never collect your full bank account password or PIN number.
Game99's privacy policy outlines several methods of data collection. Each method is fully transparent and based on your consent.
| Methods of Collection | What Data We Collect | Purpose |
|---|---|---|
| Registration Form | Name, phone, email | Account Creation |
| KYC Verification | ID document, address | Identity Verification |
| Payment Processing | Mobile Banking Number | Financial Transactions |
| Cookies & Tracking | Browsing Behavior | Service Improvement |
| Support Contact | Chat & Email Messages | Troubleshooting |
Game99 uses collected data solely for specific, legitimate purposes. Our privacy policy ensures your information is never misused in any way.
If you no longer wish to receive promotional messages, you can unsubscribe at any time from your account settings.
The most critical part of Game99's privacy policy is our data sharing policy. We never sell your information and share it only to the minimum extent necessary.
All third parties we share data with are bound by strict confidentiality agreements and are required to comply with Game99's privacy policy.
Game99 uses cookies to enhance your experience on our website and app. As part of our privacy policy, we are committed to being fully transparent about how cookies are used.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
Game99's privacy policy follows the highest industry security standards. We work at both the technology and process level to safeguard your data.
In the event of a security breach, we are required to notify affected users within 72 hours.
Under Game99's privacy policy, you have specific rights over your personal data. Contact our support team to exercise any of these rights.
The right to know what information we hold about you.
The right to correct inaccurate or outdated information.
The right to request permanent deletion of your data under certain circumstances.
The right to request that your data no longer be used for specific purposes.
The right to download your data in a readable format.
The right to object to certain types of data processing.
Under Game99's privacy policy, we do not retain data beyond defined periods. Retention duration varies depending on the type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 Years | Regulatory Financial Requirement |
| KYC Documents | 5 Years | Regulatory Compliance |
| Support Conversations | 2 Years | Ensuring Service Quality |
| Log Files | 6 Months | Security Monitoring |
| Cookie Data | 30 Days – 1 Year | Sessions & Preferences |
Game99's privacy policy places the utmost importance on child protection. Our platform is strictly for adults (18+).
For Parents: Please ensure your child cannot access this platform. Use parental control software.
Game99 reserves the right to update this privacy policy as needed. Any changes will be communicated with full transparency.
Check this page regularly. Last updated: January 2026।
For any questions, complaints, or requests regarding this Privacy Policy, please contact Game99's Data Protection Team.
To view, correct, or delete your information, you can also log in to your account and go to "Account Settings".
We are fully committed to protecting your privacy. Open an account with confidence and enjoy Game99's 300+ games, daily bonuses, and fast bKash withdrawals.
18+ Play responsibly. Gaming addiction is a real problem.